MEPCO New Connection — Complete Application Guide
Everything you need to apply for a new MEPCO electricity connection — required documents, the Demand Notice process, expected timelines, and how to track your application from start to finish.
MEPCO classifies connections by load
Your approval authority and processing time depend on which category your required load falls into.
Category 1
Up to 15 kWStandard domestic homes and small shops. Fastest approval route.
- Approved by SDO / AM Operations
- Shortest processing time
Category 2
Above 15 kW – 400V limitLarger homes, commercial units, and small industrial connections.
- Higher-level approval required
- Additional technical review
Category 3
Above 400VLarge industrial and bulk connections. Applicant must arrange their own transformer.
- Requires owned transformer
- Longest approval chain
From application to activation
The typical journey for a Category 1 (domestic/small commercial) connection.
Gather your documents
Collect your CNIC, property or tenancy proof, a neighbour's recent bill copy, and a wiring test report from a licensed contractor.
Submit your application
Apply via the ENC Portal, MEPCO Smart App, or in person at your nearest Customer Facilitation Center. You'll receive a Tracking ID.
Same dayDocument verification & site survey
MEPCO staff verify your documents and conduct a feasibility inspection at your premises.
Varies by workloadDemand Notice issued
Once approved, your file moves for final sign-off and a Demand Notice is generated with your connection charges and security deposit.
Pay at a designated bank
Pay the Demand Notice amount and submit the paid receipt to your MEPCO office (or upload it via the portal/app).
~2 daysMeter installation & activation
After payment verification, MEPCO issues installation orders, arranges the meter, and connects your supply.
~1–2 weeksWhat you'll need to apply
Requirements differ slightly depending on whether you own or rent the property.
Check your Demand Notice & application status
Enter your Tracking ID or CNIC to jump straight to your application status on the official ENC portal.
New connection questions, answered
For small residential or commercial loads (Category 1, up to 15kW), the process typically takes a few weeks from application to installation, depending on document verification, demand notice payment, and equipment availability. Larger loads requiring higher approval levels can take longer.
Tenants must additionally upload a No Objection Certificate (NOC) from the property owner along with the owner's CNIC (front and back). The rest of the application process is the same as for owners.
A Demand Notice is a payment voucher issued after your application is verified and approved. It lists your connection charges and security deposit, and must be paid at a designated bank before installation proceeds.
Yes. You can apply entirely online through the ENC Portal or MEPCO Smart App by uploading scanned documents. Some offices may still ask you to submit a printed copy of your application for their records.
Use the Tracking ID (Application Reference Number) issued when you submitted your application, along with your CNIC, to check your status on the ENC Portal at any time.
Connection charges vary by category and area. Your exact Demand Notice amount depends on load requirement, urban/rural location, and infrastructure needs — this is calculated by MEPCO at the survey stage, not a fixed published number.